Shipping policy
Fulfilment
Orders placed before 2pm AEDT on a business day (Mon-Fri, excluding public holidays) will be dispatched the same day. Orders placed after 2pm AEDT on a business day, will be dispatched the next day.
Please note that we are working as fast as we can to try and meet all delivery times but sometimes there may be delays. This can occur for a number of reasons including but not limited to courier delays, logistics or bad weather. If your package is delayed, please know that we will keep you updated as much as possible.
If you are having any trouble with your order being delayed please feel free to get in touch with our team at info@somaactive.com
Domestic (Within Australia)
We offer two different shipping options within Australia:
- Standard shipping
- Express shipping
- Free shipping for orders over $150 (AUD).
International
International standard shipping can take anywhere from 7-27 business days.
Please note that shipping times may vary based on your location and customs processing. We do our best to provide accurate shipping estimates, but we cannot guarantee delivery dates. If you have any questions or concerns about your order, please contact us at info@somaactive.com